SUPPORT
Need Technical Help? Have a Specialized Application?
Real people providing real solutions
Can’t decide which product is most suitable for your application? Need a custom-engineered solution? Having trouble setting up one of our products? When you contact Macromatic you are quickly working with an expert that can answer your questions.
With a 46-year legacy of outstanding customer service, Macromatic continues to introduce innovative solutions to help our customers be more productive and efficient. Our design and application experience make it easy to find cost-effective advantages for your applications.
View our online Technical Resources below or contact our team of technical advisors directly.
Technical Resources for Quick Answers
DOWNLOADS CENTER
Written support includes a Product Selection Guide, complete Product Catalogs for each family, product instruction sheets, and Fact Sheets for understanding the benefits of using Macromatic products in your application.
KNOWLEDGE BASE ARTICLES
Our Knowledge Base Articles (KBA) collection has hundreds of technical reports to help you select the best Macromatic products to meet your requirements. KBAs include helpful instructions if you are not sure how to set up our devices for your application.
VIDEO GALLERY
An expanding video collection makes it easy to learn about Macromatic and our products. Check out our new series of engaging unboxing videos that reveal product’s features and benefits.
COMPLIANCE CERTIFICATES
Our library of Certificates of Compliance is available for immediate download. Updated annually, these documents help you establish, confirm, and maintain your records of compliance with regulations. Let us know if you need something not listed here.
FREQUENTLY ASKED QUESTIONS
Our FAQ page is the place where visitors share technical questions about how to apply our products in both simple and complex applications. Got a question? Need troubleshooting help? Start here to find a quick solution.
COMPETITOR CROSS REFERENCE
This comprehensive cross-reference can assist you to select replacement products. We believe these products are electrically and functionally equivalent to the Macromatic product listed, except as noted.
HAVE ANY QUESTIONS? CONTACT MACROMATIC TODAY
Need help selecting a product for your application? Having trouble setting up one of our products? We have the best technical support in the industry. Contact our team of technical advisors now and we will respond promptly.